Messaging/Coaching

Who are the coaches?

Lantern coaches are experienced professionals with backgrounds in health coaching, social work, and psychology. They are trained in Cognitive Behavioral Therapy and coaching techniques. While Lantern coaches ar...

Read Article

What does it mean that my coach is an ‘experienced professional’?

Lantern's coaches are experienced professionals with backgrounds in health coaching, social work, and psychology. They are all trained in evidence-based approaches for improving emotional wellbeing such as cogn...

Read Article

Will I have the same coach throughout my Lantern program?

Once you are matched with a Lantern coach, that coach remains with you until you end your Lantern program be it two months or two years. If your coach goes on a vacation or has a personal emergency, you will ...

Read Article

Why do I have a coach? What will my coach do to help me?

Lantern coaches will help you establish meaningful goals, give you support, hold you accountable, and deliver feedback based on your progress through your Lantern program.

Read Article

When I message with my coach am I connecting with a live person?

Every coach on the Lantern platform is a real professional. Each coach has been rigorously vetted by our clinical staff, has extensive training in Cognitive Behavioral Therapy, and on average has over 5 years o...

Read Article

How in depth are the discussions between coach and user?

You begin with a 15 minute phone call with your coach and then move to regular in-program written messaging. There is no limit to the messages you can send to your coach and your coach will respond approximatel...

Read Article

Will this feel automated? Will my coach be sending the same messages to everyone?

We certainly hope not! Your program includes automatic features so you can receive in the moment feedback about tools you use. However, your coach is a real person, who reads what you write, and will respond wi...

Read Article

Will there be a phone call?

There is a 20 minute phone call available to all users when they begin their Lantern program. Users work with their coach to find a time to talk.

Read Article

What if I wanted to talk to my coach over the phone?

Currently, one introductory 15-20 minute phone call is part of the Lantern program. After subscribing, your coach will reach out to you to set up a phone call. When you reach Phase II of your program, you'll ha...

Read Article

How can I submit feedback (good or bad) about my coach?

Please send feedback to support@golantern.com or by clicking the "Email Us" button on this page.

Read Article